Sitel - Work@Home Customer Service Representatives


We work with many of the world's largest and most well respected brands, and while each industry requires vastly different expertise, we consistently deliver one thing that is vital to every industry - an exceptional customer experience.

Sitel's Work@Home division is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. As a Work@Home associate, customer calls will be routed to your home office.

Qualifications:
oPrior customer service experience preferred
oSales experience a plus; all projects will involve sales
oSelf-motivated and able to work independently
oExcellent verbal and listening skills
oProfessional and articulate voice
oAbility to multi-task in several computer applications at once while holding a conversation with a customer
oEnjoy working in a fast paced, and at times, hectic environment while maintaining a professional attitude
oPersonal Computer with Internet access required: 1.5 minimum upload and download speed required (needed to interview and speed will be tested)


What we offer:
oPaid professional training attended from the comfort of your home
oMedical and dental benefits for full-time employees
o401(K)
oHourly based pay with possible incentive opportunities
oVacation and holiday pay
oPaid through direct deposit or total pay card (debit card)
oHired as an employee rather than independent contractor
oFull and part-time shifts available
oEmployee discounts with Sitel's many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication companies.
To apply or to learn more:
http://www.sitel.com/careers/work-home/workhome-agent-job-description/

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